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FAQ - FREQUENTLY ASKED QUESTIONS
DO I HAVE TO PAY TO WATCH AT AUCTION? No, it is a public auction and anybody can either watch a sale in progress or attend a non sale day at their own leisure. You do not have to register in order to bid.
HOW DO I BID / BUY AT AUCTION? Simply catch the auctioneer’s attention by raising your hand, he will look back at you to bid again there after. Ensure you have the deposit first.
WHAT DEPOSIT DO I NEED TO BUY FROM AUCTION? A £100 cash deposit is required immediately on the fall of the hammer, and full payment is to be made by 12 noon the following day, at which time you may collect your vehicle.
A provisional sale is the last bid to be taken but has failed to meet the reserve price. The seller is then contacted to see if the bid is acceptable.
WHAT IS AND WHY DO I PAY AN INDEMNITY FEE? An Indemnity fee is charged in order to cover the buyer from the vehicle having any outstanding H.P. Charges (Hire Purchase or Finance), or in the unlikely event that the vehicle is stolen.
SOME VEHICLES ARE SOLD WITHOUT DOCUMENTS,WHY? Many of the auction accounts are fleet operators with cars and commercials, so to wait for such companies to send the documents from head office, may take weeks, therefore to avoid disappointment the vehicle may be sold without. You can apply for a duplicate logbook at any post office.
DOES THE AUCTION SELL COMMERCIAL VEHICLES? Yes, commercial vehicle are sold alongside the cars in our usual auctions.
IS THERE ANYTHING I SHOULD KNOW WHEN BUYING A COMMERCIAL VEHICLE? Remember some vans, etc, carry V.A.T charged at the standard rate unless announced otherwise. All V.A.T Registered persons or companies can claim this back.
CAN FINANCE BE ARRANGED WHEN BUYING AT AUCTION? There are few auctions that arrange finance, however there is nothing to stop you arranging your own finance.
CAN I CHANGE MY MIND AFTER I’VE BOUGHT THE VEHICLE? A legal contract is entered into once the hammer has fallen. You will be asked for your name and address and asked to pay your cash deposit. Payment must be made by 12 noon the following day by cash, debit card, bankers draft or building society cheque.
CAN I BUY A CAR ON A NON-AUCTION DAY? Yes, you are welcome to view all vehicles at anytime during business hours and can buy a car on a non-auction day providing it has been through at least one auction sale.
Bring your vehicle to auction on or before an auction day (or take advantage of our collection service) along with all documentation you have relating to the car (e.g. Logbook/V5, MOT, Service History etc.). A simple entry form will require completing upon arrival .
DO I HAVE TO PAY ANYTHING UPFRONT WHEN SELLING? No, all fees are deducted once the vehicle is sold.
WHAT TIME DO I HAVE TO BRING MY CAR FOR SALE IN ORDER FOR IT TO GO THROUGH THE AUCTION? You can bring your car down anytime during opening hours but no later than 6:30pm on the auction day.
CAN I ENTER A VEHICLE INTO THE AUCTION SALE WITHOUT AN MOT? Yes, but the value may be affected.
My vehicle is taxed, can I apply for a refund or will I have to include it with the sale? If you are the registered keeper or previous registered keeper you can apply for a refund prior to entering the vehicle for sale direct with the DVLA. If you are none of the above then you are unable to do so. However, your vehicle is likely to achieve a higher selling price if left with the tax on.
WHEN CAN I EXPECT TO BE PAID OUT ONCE MY VEHICLE HAS SOLD? Payment will be sent out 4 working days after the day of the sale.
DOES THE AUCTION COLLECT THE VEHICLES FOR SALE? Yes, vehicles can be collected within a reasonable distance of the auction for a nominal fee.
DOES THE AUCTION DELIVER SOLD VEHICLES? Yes, sold vehicles can be delivered within the local area for a nominal fee.
DO I PAY ANYTHING IF MY VEHICLE DOESN’T SELL? No, you will not be charged a penny if your vehicle doesn’t sell.
DOES THE AUCTION SELL CARAVANS, MOTORCYCLES, TRAILERS ETC? Yes, you can buy or sell such items in the auction. |
